- Why is zoom not working on my dell laptop - why is zoom not working on my dell laptop
Looking for:
Zoom Camera Not Working On Dell Laptop? – Digi Effects
Why is zoom not working on my dell laptop - why is zoom not working on my dell laptop.The most common Zoom problems and how to fix them
When I click the. Currently using the Zoom app on my MacBook and iPad, but I would really like to be able to have the app on my pc. Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Let me help you with your concern. Have you downloaded the zoom client for meetings installer from the below link? Thanks for your feedback. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. Try to follow the suggestions from the link below. Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP Potentially Unwanted Products. Thoroughly research any product advertised on the site before you decide to download and install it. In reply to crionsynx's post on May 1, The file appears to download, but when I try to run the.
Thanks for the suggestion. In reply to AbusheGabisa's post on May 1, Tianxiang IA Independent Advisor. Hi and thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you. Please allow me to assist with your issue. Could you gather some information and post it here: 1.
If you take a screenshot, do blank out email address, name and any personal identifiable information. Please take a screenshot of the 7-zip error and post it here. In reply to Tianxiang IA 's post on May 4, Hi, I have Windows 10 Home, version and Build This site in other languages x.
- Is Your Webcam Not Working on Dell Inspiron? Here’s How to Fix It
I have uninstalled and re-installed the zoom client already. I just did it again just to make sure, and same exact thing, black screen. It never prompts me to give permission to access my camera or microphone, like most video software does. I also closed Microsoft Teams just in case that was interfering. Same thing. I uninstalled Zoom and reloaded it. My video still will not come on. It has defaulted to Cyberlink Web Cam Splitter.
I do not have an external camera, only the one built in to my Dell Desktop. My video is totally muted. I cannot control it. I now have the problem described above. My camera works - but in Zoom I can't be seen by others. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features.
Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:.
Zoom video not working on Dell Inspiron 15 laptop integrated web cam. Kathy7 Observer. All forum topics Previous Topic Next Topic. I wanted to offer some thoughts about why this may be happening: - occasionally you may have another app open that is using the camera and tying up the camera in such a way that it can't be shared with other apps.
Also, you can go into your Zoom client settings You can even do this when you are not in a meeting. In response to jeremyjustin. In response to Kathy7. I rebooted and now it's working. Please post any information you have about this problem here for others to correlate with. Go to Solution. Find your Service Tag If still under warranty, click the " Get help now " icon on the right to start a live chat session.
Currently only available in the USA. View solution in original post. The 'Zoom. Once you select to Join with computer audio, zoom crashes along with the windows audio service stops. The issue seems to have started with the Realtek Audio driver 6. I was able to confirm it continued to happen on these versions. Users are on the latest Zoom using auto-update. The trouble seems to be it's hard to reproduce so we never know if it's fixed.
You'll think that a new driver does the trick until it triggers again. Keep an eye out for users reporting the issue on that downgraded driver. I recommend opening a case with Dell so they can escalate to the Advanced Resolution team.
My next thought is that rolling back Zoom from 5. We're going to swap out some of these new laptops with competitors' devices as we can see this is going to be a long crawl through support territory with Dell. We've had inexplicable issues with our Dell Latitude laptops and the folks who heavily use Zoom execs. This exact same thing is happening and we've been at our wits end.
We've tried literally everything. I was able to fix it by simply disabling and enabling the realtek microphone array for one person, and the other person's mic actually worked when the mic was DISABLED! No idea why. These are probably very unstable, nonpermanent fixes, so also ordered external mics for those users. The other person's doesn't work no matter what I do! I have a ticket in with Zoom that just got escalated to their engineering team so will report back there.
The problem is that once the issue occurs, the mic won't work for other programs either. How frustrating! I've got users who have the onboard Realtek array go completely dead. Nothing comes through the microphone in the 'Sound Settings' until I reinstall the driver, or delete the audio device from compmgmt.
The folks with headsets seem to have the microphone go dead at the same as the onboard. I've got a machine right now E on 6. This is the version that support. At this point, I'm convinced it's intermittent across many versions. The hard part is that all of the testing is happening with real people who need to get work done on these calls. The next best thing might be trying to capture the event with Procmon in an effort to further help the vendors isolate where this interaction is happening.
Guess what? After tickets open with everyone, Zoom engineering team provided this response - Microsoft is releasing a hotfix for this problem at the end of Sept! Big relief! Unfortunately the suggestion of rolling back drivers did not help all the users, but we have alternatives until this hotfix is released.
Wanted to let everyone know. Thanks, fixfinder for helping us all work together! Hi Katie, Apologies for the inconvenience. We do have existing tickets having the same issue with Dell machines, the engineering team confirmed that it is an audio driver issue with Realtek.
Our engineering team already notified Dell about this issue and in addition, Dell also reached out to Microsoft informing the said fault. Microsoft advised that they will release a hotfix for this issue around end of September.
While waiting for the hotfix, you may try to roll-back to the old driver or uninstall a Windows driver update dated June 11th, Thursday.
This information came from a similar post from this link.
Comments
Post a Comment